R-Cycle and Tilisco have expanded the PPWR Compliance Compass with an integrated AI chatbot designed to answer regulatory questions submitted directly within the system. According to the companies, users can receive reasoned answers in real time. Based on information provided by the partners, PPWR Compliance Compass is currently the only solution on the market supporting PPWR compliance that integrates an AI chatbot trained specifically for the requirements of the European Packaging and Packaging Waste Regulation. The tool is intended for packaging manufacturers and companies placing packaging or packaged goods on the European Union market, including entities outside the EU for which meeting PPWR requirements is a condition of market access. The solution is intended to help interpret requirements, verify data and prepare the documentation needed to demonstrate compliance.
The specialized AI chatbot is based on so-called narrow artificial intelligence and was developed by Tilisco in cooperation with AI specialist finias. The system focuses exclusively on the PPWR area and uses a limited, curated and continuously updated knowledge base. It includes the full text of the regulation, related legal bases, expert interpretations, recommended actions, practical examples, and extensive sets of questions and answers. According to the solution description, the chatbot complements the functions of the tool itself by giving users direct access to regulatory knowledge in the context of the ongoing compliance process. This is intended to make it possible, among other things, to determine at an earlier stage which products are treated as packaging within the meaning of the PPWR and are subject to the new requirements.
The importance of the solution is particularly high for companies outside the European Union that export packaging or packaged goods to the EU market. Since compliance with the Packaging and Packaging Waste Regulation (PPWR) is a condition for market entry, manufacturers and suppliers worldwide must understand the new regulatory requirements. The integrated chatbot is intended to provide fast and reliable guidance, making it easier to prepare products to meet the requirements before they are placed on the market in Europe.
Tool functions and the role of the chatbot
As Till Isensee, founder and CEO of Tilisco, explains, “many companies face the challenge of correctly interpreting and implementing the complex PPWR requirements. By integrating the AI chatbot into PPWR Compliance Compass, users can now obtain quick answers directly in the context of their compliance process. This saves time and provides additional certainty.”
PPWR Compliance Compass is intended to support companies through the successive stages of achieving PPWR compliance. The AI-based tool automatically extracts and aggregates relevant packaging data from various sources, such as PDF files, emails, Excel spreadsheets and supplier documents. An integrated gap analysis then compares these data with current PPWR requirements and presents the compliance status using an intuitive traffic-light system. Missing information can be obtained directly from suppliers via the system. Once all required data have been collected, the declaration of conformity can be generated with a single click.
The AI chatbot extends these functions and is intended to provide direct access to regulatory knowledge. The companies emphasize that the knowledge base is continuously reviewed and expanded, which is intended to keep the information up to date also when the PPWR is amended and further specified in the future.
Partnership and implementation of the solution
PPWR Compliance Compass was developed under an exclusive partnership between ProData GmbH and Tilisco GmbH, with finias GmbH acting as the technology partner. The solution combines R-Cycle infrastructure for standardized packaging data management, based on open GS1 standards, with Tilisco's regulatory and technical expertise. ProData, as a specialized implementation partner for R-Cycle and GS1 standards, developed the solution in a Software-as-a-Service model and presented it for the first time at Interpack 2026.
The first customers are already using PPWR Compliance Compass to demonstrate PPWR compliance for their packaging portfolios ahead of the 12 August 2026 deadline. As Dr. Benedikt Brenken, Director R-Cycle, stated, “by combining AI-supported data collection, automated generation of declarations of conformity (DoC), and an integrated AI chatbot, Compliance Compass offers companies a unique solution for implementing PPWR that focuses on the key aspects without overwhelming users with unnecessary features.”
