In her speech, Renate Keinath said, "The fact that we are able to celebrate this silver anniversary here today is thanks to our committed Arburg team and to our customers. Without you, we wouldn't be what we are today - a market leader and recognised number one in the area of customer service in Belgium."
Thanks to both staff and customersSpeaking on behalf of the entire Arburg organisation, she thanked the staff for their commitment and the customers for the trust they place in Arburg as well the successful cooperation during the past decades. "This confirms that we chose the right path 25 years ago and that our continuous investments in the Belgian market have paid dividends."
Always there for our customersThe Managing Partner looked back at the milestones and the successful development of the subsidiary under the management of Simon Bemong. Next, Gerhard Böhm, Managing Director Sales, described the first-class customer service provided in Belgium, presented the new products and explained the new Arburg brand promise "Wir sind da." "This expresses the fact that we are always present, wherever the customer may be in geographical, technological, mental or physical terms. We can be relied upon, just like a trusted family-member. And this is precisely what Simon Bemong and his team here in Belgium have demonstrated on a daily basis over the past 25 years!“
The Managing Partner presents anniversary sculptureRenate Keinath joined Gerhard Böhm in expressing her praise: "On the occasion of this anniversary, we would like to honour the highly motivated, long-term and successful work of our Belgian subsidiary with a very special gift." She then invited Simon Bemong and his team to join her on the stage to present him the "25 years of Arburg Belgium" anniversary sculpture and thanked the entire team for their great commitment and tireless efforts on behalf of Arburg and the owning Hehl and Keinath families.Next, Simon Bemong introduced customers to the Golden Electric range of electric machines, which combine high-quality technology and an excellent price/performance ratio. The festive jubilee event was rounded off by musical performances and a multi-course dinner.
Offerings continuously expanded in BelgiumArburg's activities in Belgium began in the early 1960s and culminated in the establishment of a fully owned subsidiary in Holsbeek in 1992.
The subsidiary's location in the Brussels metropolitan area means that all parts of the country are within easy reach. Moreover, Belgium's high-tech region with numerous plastics processing companies is located in the north-west of the country. Simon Bemong, who had previously worked for trading partner D.V.G. assumed management of the subsidiary. The company therefore had an expert in charge right from the outset, who was highly familiar with both the Arburg technology and the customers. Together with his team, he has continuously expanded the offerings for Arburg customers in Belgium. The hotline provides prompt assistance on the phone support and the service technicians are quickly at hand to find solutions and also to perform preventive maintenance tasks on-site. Because all employees speak at least four languages, communication is not a problem. The same applies to seminars and training courses, which are available in English, French, Flemish and German. The offering ranges from application-oriented, machine and maintenance courses, through to customer-specific training.